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Expert DevOps, Cloud & SRE Recruitment and AI Consultancy Leader
Realta is partnering with a landmark name in luxury retail to find an experienced Retail Manager for their high-end jewellery department.
This is a visible, hands-on leadership role overseeing a team of 10–12 luxury sales professionals. You’ll set the tone for exceptional client service on the shop floor — ensuring every customer experience, from a €5K engagement ring to a €50K masterpiece, reflects the standards of world-class retail.
You’ll balance day-to-day floor leadership with back-office operations, rosters, stock oversight, and the ongoing coaching and development of your team. This brand is looking for a manager who’s firm but fair, adaptable, and proud to lead from the front.
What You’ll Do
* Lead, motivate, and develop a team of luxury sales advisors
* Be a visible leader on the floor — setting standards for premium service
* Manage daily operations, rosters, and stock checks
* Drive CRM best practices to build lasting client relationships
* Support VIP appointments, private sales, and in-store events
* Ensure store presentation is always to luxury standard
* Maintain policies, security, and loss prevention measures
Who You Are
* 10+ years in luxury or high-end retail, with 5+ years in management
* Proven success managing teams in a premium retail environment — ideally jewellery, watches, or high-value goods
* Hands-on leader: you thrive on the shop floor, not just behind a desk
* Track record of hitting and exceeding targets
* Natural coach and mentor — firm but fair, with a genuine care for your team’s success
* Calm, organised, adaptable — and passionate about creating memorable client experiences
* Flexibility to work a 5-day retail roster with occasional weekends
Why This Brand?
This is your chance to join one of Ireland’s most respected luxury retailers — a business that values exceptional service, client relationships, and genuine career progression.
How to Apply
If you’re ready to take your leadership career to the next level, get in touch.
Contact Tom Madeley at Realta or send your CV here in confidence. All enquiries handled discreetly.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Industries
Retail and Retail Luxury Goods and Jewelry
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