Logistics Administrator
This is a hands-on and varied role that supports the efficient operation of our logistics and customer service functions.
Duties of the Role:
* Provide excellent customer service administration for logistics operations.
* Liaise with clients sales representatives and major retail customers nationwide.
* Allocate orders to warehouse staff for picking and packing.
* Coordinate transport and liaise closely with external transport providers.
* Forecast and schedule deliveries for the next day with transport providers.
* Roster warehouse manpower based on workload and operational needs.
* Prepare reports on picking, packing, and order fulfilment performance.
* Manage and resolve customer complaints, particularly regarding damaged or faulty products.
* Oversee case management and assist in quality control processes.
The ideal candidate will have previous experience in a logistics, transport, or warehouse administration role, strong customer service and communication skills, and excellent attention to detail and ability to multitask in a fast-paced environment.
The company values teamwork, reliability, and initiative and offers a great benefits package including bonuses, healthcare, pension, and massive staff discounts as well as an active social club with regular events.