Urgent Onsite Deskside Support Engineer
Location: Dublin South/Dublin West, Dublin 15.
5 days onsite.
Responsibilities
Monitoring and management support and configuration of laptops.
Provisioning accounts and equipment.
Desktop support for customers.
Supporting Windows Desktops, Mac, Outlook, Networks, MS Office, and O365.
Configuration of Microsoft Server, Exchange, Active Directory, and JAMF.
Maintain and build current documentation.
Hardware troubleshooting.
Interaction with and management of 3rd parties.
Application troubleshooting and support.
Imaging and deployment.
Managing file permissions and access rights.
Configuration and support of mobile devices.
2-year experience in a technical support environment (required).
Application support – 1st level and 2nd level.
Windows servers, DNS, Active Directory, Microsoft Exchange, MS Office – Level 2 support.
Office 365 and virtualization experience advantageous.
Preferred Accreditations and Experience
Microsoft Specialist certification in Windows 10.
Microsoft MCP for Client or Server OS.
CompTIA A+.
CompTIA Network+.
Learning and Exposure Opportunities
All Microsoft Operating Systems.
Windows Servers.
Virtualization – VMware, Citrix, Hyper-V.
SMB networking environments.
Unified communications.
Remote access solutions.
Seniority Level
Entry level.
Employment Type
Contract.
Job Function
Engineering and Information Technology; Staffing and Recruiting.
Contact
Call Lindsay O'Leary for further spec details.
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