The Role The National Transport Authority wishes to recruit a suitably experienced individual for the position of NGAVL Senior Technical Analyst to provide technical oversight of the Trapeze NGAVL solution.
The successful candidate will be required to fulfil the following principal duties and responsibilities.
Duties and Responsibilities Reporting to the Head of Transport Technology Systems, the principal function of this role is to oversee the ongoing development and enhancement of the NGAVL systems and solution, including the development and introduction of ITxPT services for integration with the Next Generation Ticketing (NGT) system.
The individual appointed to this role shall be the expert on the configuration and operation of the Trapeze IDR-i3 AVL system installed on buses and central systems supporting the operation of the solution.
Using this knowledge and experience, the appointed individual shall ensure appropriate technical oversight of changes to the NGAVL solution post go-live, including being responsible for specifying potential changes and investigating any issues with the solution.
The individual shall also assist on related initiatives (e.g., depot management systems, bus electrification systems, legacy ticketing systems) as required from time to time.
In addition, the individual shall support the Transport Technology Operations Team in the ongoing contractual management of the supplier and the monitoring and reporting of the Key Performance Indicators and Service Level Agreements applying to the NGAVL solution provider.
Key Accountabilities Oversees the development and enhancement of the NGAVL solution post-go live.
Ensures that the NGAVL supplier successfully integrates with the NGT system using ITxPT compliant protocols and support the NGT project on an ongoing basis.
Acts as the primary technical contact for the NGAVL solution for any issues and to identify any defects or flaws and the solutions to such issues.
Reviews the technical design of changes to the NGAVL systems provided by external suppliers and ensure that the proposed designs meet the NTAs technical requirements and specifications.
Proposes and defines a technical roadmap for enhancements, aligning with the NTAs objectives.
Initiates change requests by securing internal buy-in for implementing changes and enhancements.
Leads the test and validation processes post enhancement implementations/upgrades.
Liaises with internal teams (i.e.
Operations Team) and other departments (e.g.
ICT, PMO) as required to ensure implementation of the appropriate technical changes.
Brings expertise and technical leadership to solve problems and technical challenges.
Provides technical input into testing strategies, ensuring comprehensive test coverage for enhancements and defect fixes.
Identifies innovation opportunities including proof-of-concept developments, technology trials and other developments or enhancements that could improve the solution.
Documents the solution and trains others so that the Transport Technology department can handle issues more effectively in the future.
Note:The functions and responsibilities initially assigned to the position are based on the current organisational requirements and may be changed from time to time.
The person appointed requires the flexibility to fulfil other roles and responsibilities at a similar level within the Authority.
Essential Criteria Please note: In order to satisfy the shortlisting panel that you meet these criteria you must explicitly reference how you meet same in your application.
Failure to demonstrate these may prevent your application progressing to future shortlisting stages.
Each candidate must meet the following requirements at the time of the competition closing: Hold a minimum of a NFQ level 7 qualification in a relevant discipline, being software engineering, electrical/electronic engineering or information technology; Have at least 7 years satisfactory experience of configuration and testing of AVL systems, with at least 3 of these years being in a management role; Have sufficient experience of AVL on-bus hardware diagnostics; Have sufficient experience of ticketing systems in a transit environment; Have hands on experience of data formats used for AVL (e.g.
GTFS) and bus operations (e.g.
VDV); Have experience of outsourced systems development and implementation projects as a client technical representative; and Have experience of software test planning and testing of AVL systems.
Desirable Criteria Please note: Should further shortlisting be required after essential criteria above, a selection of the following may be assessed.
The ideal candidate will also: Have substantial experience of technical analysis and ability to write technical specifications suitable for implementation by external suppliers; Have knowledge of ITxPT protocols and their applicability to on-bus systems; Have experience of analysing and reporting on the accuracy of vehicle location data; Have knowledge of bus performance monitoring systems using data generated by AVL systems; and Excellent interpersonal, oral and written communication skills, with the ability to effectively advocate for the Systems Team and explain complex technical information clearly and precisely to non-technical senior colleagues, technical colleagues, and external suppliers.