Overview Of JobDevelop into a credible product expert across Merlyn's full range, with deep knowledge of product design, features, pricing, and routes to market. Benchmark against competitors to identify gaps, unique strengths, and commercial opportunities.Your profileMERLYN are one of the UK and Ireland's leading shower enclosure companies. MERLYN design, engineer and craft the finest showering environments in the world. MERLYN are part of Norcros PLC who are a group of market-leading brands that design and supply sustainable bathroom and kitchen products in the UK, Ireland and South Africa, in addition to selected export markets.At the heart of the company is a simple ethos – to deliver on everything it promises to customers.Reporting to the Estimating Supervisor, you will be a key member of the Commercial and Estimating department and cross functional teams within Merlyn.Key ResponsibilitiesThe primary duties of the role will include the following (not in any specific order):Product Expertise & Market IntelligenceDevelop into a credible product expert across Merlyn's full range, with deep knowledge of product design, features, pricing, and routes to market. Benchmark against competitors to identify gaps, unique strengths, and commercial opportunities.Commercial Performance AnalysisGain a clear understanding of category performance through unit sales, revenue, and margin data. Use insights to inform pricing strategy, range development, and cross-functional decision-making.New Product Introduction (NPI) SupportSupport NPI projects from concept to launch. Help define business cases, market positioning, competitor insights, and range architecture, contributing to effective go-to-market planning.Tender & OEM Project OwnershipTake ownership of key tender and OEM proposals, including bespoke product development. Lead these projects from proposal through to launch, supporting internal coordination and customer engagement.Portfolio Management & Category StrategyAnalyse product performance to identify pricing, SKU, or marketing adjustments. Support ongoing category management, lifecycle planning, and strategic range development.Pricing Analysis & StrategyPerform breakeven and margin analysis to guide pricing changes and align with market conditions. Develop proposals that optimise price, revenue, and volume.Competitor & Market BenchmarkingTrack competitor activity and product movements. Share insights to inform Merlyn's product evolution, commercial positioning, and innovation opportunities.Customer Insight & Market FeedbackGather voice-of-customer feedback through trade visits and industry networking. Translate findings into product requirements that meet clear market needs.Customer File and Range ManagementMaintain accurate customer price files, listings, and discounts. Coordinate updates efficiently with the sales team, including any bespoke configurations.Technical Communication & Stakeholder InfluenceCommunicate complex technical or commercial ideas to a variety of audiences, including senior stakeholders, with clarity and influence.Trade Events & RepresentationRepresent Merlyn at trade fairs and industry events, supporting product visibility and building customer relationships.Flexible Project SupportSupport a variety of projects across product and commercial teams as needed, demonstrating flexibility and teamwork.Customer Visit SupportAssist with UK and Ireland customer visits, ensuring presentations and engagements deliver a premium, professional brand experience.Qualifications/EducationESSENTIAL SKILLS & EXPERIENCECategory management and Product management experience.Experience managing categories of products and demonstratable success of category management and/or product management techniques.Strong interpersonal/communication skills and ability to develop / maintain cross functional relationships internally and externally.Good organisational skills to manage and prioritise varied workload. Demonstrates diplomacy, problem solving and decisiveness. Project management skills would be desirable.Excellent written and presentation skills and ability to create compelling slides to communicate products / services to internal / external audiences.Strong commercial acumen and adept at commercial analysis and interpretation including pricing and margin management.Numerical competency - good understanding of (or ability to grasp) customer pricing, discount structures and trading agreements including rebates.Excellent data analysis and interpretation skills – particularly using Excel – good numerate ability.DESIRABLE SKILLS & EXPERIENCE:Bathroom market experience or consumer durables / trade building productsExperience in new product customer research / market researchExperience in cradle to grave product management – new product ideas right through to withdrawals.Ability to build intricate and technical product knowledge (or know where / who to speak to), and ability to relate Merlyn's products to competitor products and equivalents.A customer centric approach with prioritization for voice of customer – demonstratable experience desirableKnowledge and experience of Product Marketing systems (PIM)Degree or equivalent in management / business.COMPETENCIESPositive can-do attitude.Attention to detail attributesCurious and always looking for ways to improve.Able to take ownership of tasks.Demonstrates honesty and integrity.Communicates well at all levels of an organisation.The ability to plan-ahead, set goals and organise effectively to achieve objectives.Customer focused and driven to exceed excellence.Flexible and adaptable to change.Team player who encourages positive communication and respectBenefitsHybrid / Kilkenny Office-based (minimum 3 days in office)If based in Ireland - ability to work in Kilkenny on a weekly basis – we operate a hybrid working model – 3 days in office (must include either a Monday or Friday).If UK based – ability to travel to Kilkenny once or twice a month for meetings and liaising with colleagues.Start date: 1th April 2026ContactPlease contact or email for further detailsAbout UsMERLYN design, engineer and craft the finest showering environments in the world.Based in Kilkenny, MERLYN has served the UK and Irish market for the last 25 years since its foundation in 2000. Our forward thinking company has become increasingly well known within the industry through its accelerated growth and broad range of product offering. Continuously building on its reputation for relentless attention to detail through innovation and design, whilst using only the finest sourced quality materials with an extensive range of finishes.MERLYN has an extensive brand portfolio of products focused on the mid to high end of the shower enclosure sector and meets the highest demands in terms of design, performance and quality. MERLYN'S offering also extends to bespoke options including customisation of glass, shape, space and colour.At the heart of the company is a simple ethos – to deliver on everything it promises to customers.