Your new company
Your new company is an aviation group with operations worldwide. It plays a leading role in its European home market.
Your new role
Your new role is a unique opportunity to be part of a global leader in the aviation industry, working on cutting-edge projects and making a real impact on the future of air travel.
Your responsibilities
1. Lead the CSM team professionally and disciplinarily in an international environment.
2. Be responsible for and ensure cross-site customer management for Mobile Engine Services events, including account management for individual customers.
3. Optimise and ensure performance parameters (costs, quality and turnaround times) and commercial results of the Mobile Engine Services engine events.
4. Check cost calculation for engine repair events as part of the quotation and recalculation.
5. Be responsible for workload steering of the DUB Repair Station through product request selection and prioritisation / coordination between Product Sales, customers and other MES Repair Stations.
6. Optimise interfaces with service providers with regional responsibility.
What you'll need to succeed
7. Degree in engineering or business administration.
8. 3–5 years of professional experience.
9. Very good knowledge of economics and business administration.
10. Very good negotiation skills, assertiveness and very high persuasiveness.
11. Very high level of service readiness and customer orientation.
12. Very high ability to deal with conflicts.
13. Strong ability to lead, guide and motivate employees.
14. Very high organisational skills.
15. Very good analytical and conceptual skills.
16. Very high flexibility and resilience.
17. Quick comprehension, objective and sound judgement with strong decision-making power.
18. A very high sense of responsibility.
19. Strong initiative