Job Title: Senior General Services Manager
Job Description:
* Lead the General Services function, overseeing day-to-day operations including Catering, Facilities Management, Portering, Security, and other services.
* Manage contracted services ensuring compliance with service level agreements.
* Experience in Industrial Relations essential.
* Directly oversee the management and associated service contracts.
* Align General Services with evolving Clinical Directorate models for optimized patient care.
* Develop and enforce policies, procedures, and health and safety protocols.
* Lead sustainability initiatives for a more efficient and low-carbon health service.
* Represent the hospital on regulatory bodies.
* Supervise 5 direct reports and manage over 300 staff in general services.
Leadership & Performance:
* Provide visible leadership ensuring adherence to HR policies.
* Prioritize and manage resources efficiently demonstrating strong financial acumen.
* Identify and nurture talent driving high performance through KPIs and accountability.
* Oversee staff development programs including performance evaluation and personal development schemes.
* Implement key performance measures and ensure compliance with targets.
Change & Development:
* Implement major organizational change initiatives.
* Drive service improvement through best practices and innovation.
* Contribute to ongoing organization development aligned with the hospital's strategic plan.
* Pursue cost containment and value-for-money initiatives.
Required Skills and Qualifications:
* Degree-level or equivalent professional qualification essential.
* Demonstrable records of continuing professional development required.
* Minimum 5 years relevant experience demonstrating senior-level management in General Services and Facilities Management essential.
* Excellent Industrial relations experience necessary.
* Experience in leading, implementing, and completing projects desirable.
Core Skills Required:
* Professional Knowledge and Experience essential.
* Leadership & Direction skills necessary.
* Critical Analysis & Decision Making skills necessary.
* Personal Commitment and Motivation essential.
* Experience working in a healthcare environment an advantage.