Wintel Server Engineer / Administrator - OnsiteContract Details:Initial Term: 2 yearsPossible Extensions: Up to two additional 12-month periodsMaximum Duration: 4 years totalOverview:We are seeking an experiencedWintel Server Engineer / Administratorto provide direct support to onsite and remote IT users. The role requires strong technical expertise, proactive problem-solving, and a commitment to delivering excellence in customer service, data protection, and confidentiality.Key Responsibilities:Provide support to users for equipment, network, internet, and other technical issues via phone or email.Manage and resolve all calls logged through the IT Helpdesk ticketing system.Manage relationships with suppliers and external IT service providers, including technical escalations to vendors as required.Ensure IT service delivery meets high standards of customer service, data protection, and confidentiality.Required Skills & Experience (minimum 5 years):Microsoft Windows Server administration, including Active Directory Group Policy Management.Microsoft Exchange Online administration.Microsoft Office 365 administration and management.Microsoft Windows 11 Enterprise – customised deployment and support.Microsoft Endpoint Configuration Manager (formerly SCCM).Veeam Backup and Replication V12.x.Veritas Backup Exec.Veritas Desktop and Laptop (DLO) administration.Cisco Umbrella (Open DNS) administration and management.Checkpoint firewall administration.Wireless technologies, including configuration of wireless access points and switches.Security issues and protocols relating to wireless and endpoint infrastructure.Desirable Qualifications:Microsoft certification to MCSA level or higher.Microsoft Azure certification.Qualification in IT service delivery frameworks (e.g., ITIL or equivalent).Advanced computer literacy, particularly with Microsoft Windows 11 Enterprise and Microsoft Office 365.