We are looking for an experienced and motivated Reservations Manager to lead and manage our reservations team in Fota Island Resort.This is a key role within the business, responsible for driving occupancy, revenue growth, and delivering an excellent booking experience for our guests and partners.If you're passionate about hospitality, enjoy developing people, and thrive in a role where no two days are the same, we'd love to hear from you.Staff Benefits Include:Company funded education programsCompany Risk scheme coverDiscount on Dining options of up to 50%Reduction on accommodation for family and friendsDiscount for Spa treatments and productsUse of Health ClubsStaff Dining FacilitiesStaff ParkingWhat we are looking for:Knowledge of Opera Cloud booking systemDetail focused with knowledge of the practices and principles within Revenue managementKnowledge of computer systems including excel, PowerPoint, word etcExcellent communication skills both verbal and writtenExperience with leading and managing a teamAbility to multitask and prioritise task listStrict policy and procedural work ethic with excellent organisational and administrative skillsFluent EnglishResponsibilitiesLead, train, manage and develop the Reservation team, including the Reservations Associates, and CoordinatorsResponsible for training / rosters / developing standardsEnsure all bookings, reservation documentation, filing and group contracts are completed in line with company guidelinesResponsible for loading of rates and the management of this activityStrive to achieve objective of filling the hotels to 100% occupancy with minimal no-showsHave full knowledge of all groups from quoting to contractMaximise revenue through efficient yield & inventory management using OperaManage 3rd party websitesEnsure rate parity across all distribution channels, or as instructed by the Group Revenue Manager.Effectively manage time ensuring the completion of all pre-set tasks on a daily basis.Analyse internal or external reports and apply to Department operations as appropriateParticipate / attend when required at the Management Meetings. Actively participate in other meetings as requestedBuild network in organisations that may directly or indirectly impact our business as appropriateAllocation of lodges to maximize revenueEffectively manage the opening and closing out of availability on websiteWork closely with the Lodges Manager to identify key business dates to manage arrivals