Job Title: Customer Service Representative
The primary role of this position is to deliver exceptional customer service and support to clients in the financial services sector.
The successful candidate will be accountable for providing timely and accurate responses to client queries, resolving issues efficiently, and maintaining a high level of customer satisfaction.
* Handling requests related to payment history, missing payments, and changes to payment preferences.
* Providing information on cheque and other payment methods.
* Processing changes to client instructions and personal data.
* Supporting internal processes and procedures, including administrative tasks.
* Completing ad-hoc tasks and projects as required by business needs.
Why choose this role?
This opportunity offers a chance to work in a dynamic and supportive team environment, where you can grow your career and develop your skills.