Honeycomb is delighted to be partnering with a well-established financial services firm based in Dundalk, providing expert advice in life insurance, pensions, and investments to both individual and business clients.
The Client
The firm has grown steadily and earned a reputation for professionalism, integrity, and forward-thinking financial solutions. Their mission is to help clients achieve long-term financial security -whether through family protection, retirement planning, or investment strategies.
As part of their ongoing expansion, they are seeking a Life & Pensions Administrator to join their team.
The Job
This is a full-time, office-based position offering the opportunity to join a dynamic, professional, and supportive team within a growing financial services firm.
The Pensions Administrator will play a key role in delivering comprehensive administrative and client support to a team of Financial Advisors. The position involves managing the end-to-end process across life, pension, and investment services - ensuring a seamless experience for both clients and advisors, from onboarding through to policy servicing and compliance management.
The ideal candidate will be proactive, highly organised, and an effective communicator, with excellent attention to detail and a strong commitment to client care.
1. Manage new business cases from onboarding to policy issuance, including AML and compliance checks.
2. Process LOAs, TOAs, fund switches, top-ups, cancellations, and other policy updates.
3. Prepare policy summaries, client reports, and supporting documentation for advisors and clients.
4. Administer retirement, death, and serious illness claims.
5. Maintain accurate client records across CRM systems and provider portals.
6. Respond professionally to client and provider queries via phone, email, and in person.
7. Collaborate with colleagues and advisors to improve workflow and client experience.
Your Package/Benefits:
8. Competitive salary commensurate with experience and qualifications.
9. 5% pension contribution
10. Supportive working environment.
11. Opportunities for professional development.
12. Income Protection
13. Death in Service cover
14. 23 days annual leave, plus public holidays.
15. Ongoing Continuous Professional Development (CPD) and full QFA qualification support.
16. A collaborative, team-focused environment with opportunities for career growth and progression.
The Person
17. Minimum APA (Life & Pensions) qualification, working toward QFA required.
18. Proven experience in life, pension, and investment administration within a brokerage, advisory, or provider environment.
19. Strong understanding of financial products and compliance frameworks
20. Proficiency in using BIS, CRM systems, and life company portals
21. Experience with self-administered pensions or group schemes is a distinct advantage.