Job Description:Job PurposeThe primary purpose of the Senior Reference Data Associate is to research, analyze, interpret, transform, and present reference data for fixed income securities as well as reference data pertaining to those issuers themselves that bring fixed income debt to market. The focus of this position is to perform this work with documents in German and English.The Senior Reference Data Associate must successfully complete a three-month training program that centers on building enough subject matter expertise and the utilization of the database(s) of record such that the incumbent can independently analyze legal and financial documents associated with securities containing less complex fixed income structures. During training, the incumbent must master all of the subject matter and will be required to pass a series of quizzes and tests as well achieve the accuracy and timeliness metrics that were established for trainees.A successful candidate will provide customer support in conjunction with the DSG team for users of ICE products by resolving inquiries in a timely manner and conducting additional analysis.ResponsibilitiesAnalyze, interpret, collate and transform reference data provided in a variety legal and financial document, third party reports and vendor information while ensuring that the reference data provided in ICE's products and services accurate, comprehensive and in a timely manner, namely best in classMake sound, subjective decisions when interpreting legal and financial information by utilizing subject matter expertise to infer, deduce and ultimately draw the right conclusionsProvide customer support for users of ICE products by resolving inquiries in a timely mannerCraft external facing responses for those clients that submitted customer inquiries containing a meaningful, well-thought out, well-constructed answer that includes a restatement of the challenge or question, the analysis completed to satisfy the request and where appropriate, the methodology used to determine the solutionProcure required documents and/or trusted content utilizing creative internet searches and by conducting direct outreach to issuers, underwriters, fiduciary agents, and bond counselApply problem-solving skills to identify innovative work-flow efficiencies and process improvements resulting in increased accuracy levels, time to market and productivityHelp identify trends and causation of inaccurate and/or incomplete dataParticipate in ad hoc projects to optimize processes and/or improve the quality of the data setCreate charts, graphs and presentations for leadership teamsUse excel functions to organize, analyze and create reference dataKnowledge and ExperienceFluent in English and German - Minimum B2 level (upper intermediate). Knowledge of Slavic Language: Czech/Slovakian/Polish is an advantageBA/BS in Finance, Economics, or equivalent practical experienceDemonstrated, relevant work experience directly working in fixed income reference data operations or customer service.Ability to work in a fast paced, high pressured, fluid environment.Ability to distill large amounts of information into specific takeaways.Excellent attention to detail and high degree of demonstrated decision-making and problem-solving skillsExcellent written and oral communication skills with proven ability to craft client-ready correspondencesEagerness to learn and collaborate with othersStrong excel skills required