Sales Support Administrator - Macroom
Working with a well established Irish company with a strong presence in the medical equipment industry, providing top-notch services and products for several years.
About Your New Job
* Support the sales and management team with any requests for assistance.
* Manage and respond promptly to rental queries from HSE and nursing homes
* Ensuring all enquiries are dispatched to the appropriate sales representative for follow-up.
* Coordinate private rental queries from initial contact to delivery, liaising with the Logistics Department to ensure prompt service.
* Prepare and issue accurate sales quotes for the sales team, ensuring all customer requirements and pricing details are clearly documented.
* Process sales orders for products, coordinating with relevant departments to ensure timely fulfilment and delivery.
* Take payments from customers for rental sales, ensuring all transactions are processed securely and in accordance with company procedures.
* Set up new customer accounts on ERP and CRM systems, ensuring all required information is entered and maintained up-to-date.
* Address and resolve customer queries in a timely and professional manner, striving to deliver excellent service and customer satisfaction.
What Skills You Need
* Customer-focused with excellent communication skills.
* Professional telephone manner is essential.
* Ability to prioritise workload and work in a pressurised environment.
* Strong organisational and time management skills.
* Problem analysis and problem-solving abilities.
* Attention to detail and accuracy.
* High level of computer literacy, including a good working knowledge of Microsoft Office.
* Minimum of 2 years’ relevant experience in a fast-paced environment.
What’s on Offer
* Salary €28k + €1500 bonus
* Mobile phone,
* Laptop, 22days Annual leave
* Employee Assistance Program.
* Pension, Life assurance, income protection.
* Educational Assistance.
What’s Next
Apply now by clicking the “Apply Now" button or call me, Marie O'Driscoll on 021 4847133. If the job isn’t quite right but you are looking for something similar, please get in touch.
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