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We are seeking an eager Online Sales Executive to join our expanding team at our head office in Cork .
This is a fantastic opportunity for a high energy person to join the great team in our Online Sales Department: Winner of Retail Excellence Ireland's - Medium Online Retailer of the Year Award 2022 and Large Online Retailer of the Year Award 2023 and 2024.
Key Areas Of Responsibility
* Process online orders
* Ensure order follow up, by managing deliveries and collections for online orders
* Assist customers with the returns process and follow up on returned orders
* Manage and resolve customer queries, via phone and email
* Respond to and resolve queries from online chat portal
* Carrying out other necessary ad-hoc administration duties
The Role Requires
* Strong computer skills: an advanced knowledge of Office products essential
* Professional oral and written communication skills
The Successful Person Will Be
* Disciplined and organised, with the ability to work in a fast-paced environment
* Excellent interpersonal and communication skills
* Energetic, enthusiastic, flexible and not afraid of hard work
* Good time management with the ability to prioritise tasks
Job Types: Full-time, Permanent
Benefits
* On-site parking
Experience
* Sales: 1 year (preferred)
* Sales administration: 1 year (preferred)
Work Location: In person
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Marketing and Sales
* Industries
Marketing Services
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