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Date: 13 Aug 2025
Location: Dublin, IE, Dublin 10
Company: Britvic
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At Britvic Ireland - Part of the Carlsberg Group, we're all about creating and sharing amazing soft drinks. Our iconic brands like Ballygowan, Club Orange, Miwadi, Energise, TK, and Cidona have been loved for generations. We also partner with PepsiCo to bring you favourites like Pepsi, 7UP, and Lipton.
We're always innovating and evolving, staying true to our vision of being the most dynamic soft drinks company, creating a better tomorrow. With over 240 years of history, our brands are rooted in authenticity and heritage. Our success is driven by the passion of our people, and we foster an environment where everyone can thrive and grow and truly be themselves.
As we embark on this exciting new chapter under the Carlsberg Group, our purpose remains clear: striving for perfection, focusing on research and innovation, listening to our consumers, and driving sustainability to make a positive impact on society.
Job Overview
This role provides essential commercial administrative support to the Aquaporte and Aqua Libra team within Britvic Ireland. It plays a key role in enhancing decision-making and customer service across the wider commercial function, with responsibilities spanning Master Data Management, Sales and Customer Support, and Accounts Receivable activities.
Key Responsibilities
Master Data Management & Commercial Support
* Prepare and manage customer agreements for system setup and activation, including pre- and post-installation communications.
* Set up customer accounts and products, ensuring accurate entry of pricing, trials, agreements, returns, and payment terms, while maintaining high data quality standards.
* Generate and distribute customer reports via the ERP system.
* Process returns requests submitted by sales representatives and coordinate with the Technical Services team for scheduling.
* Produce monthly reports, including Contract Closure, Returns, and Sales Dashboards for the Aquaporte and Aqua Libra business units.
* Support the installation routing process by liaising with new customers and engineers.
* Ensure accurate asset management by maintaining alignment between Sales and Field Technical Services for effective inventory control.
* Maintain and update customer data in the current system, including archiving and preparing for migration to a proposed new system.
Accounts Receivable Support
* Ensure the accuracy of internal and external pricing and promotional data to reduce AR-related queries.
* Set up Direct Debit arrangements for new customer accounts.
* Assist with AR ledger management, including following up on outstanding debts and processing credit notes for input and reconciliation in the system.
* Communicate with customers to resolve account-related queries.
* Support process improvements related to customer price adjustments.
* Provide flexible support to the Business Support team, leveraging strong systems knowledge and proficiency in Microsoft Office tools.
Requirements
* Proven experience handling high-volume data entry while meeting tight deadlines.
* Proficiency in Ariba, SAP, ERP systems, Microsoft Excel, and PowerPoint.
* Ability to solve problems under pressure and work independently with initiative.
* Strong communication skills with a collaborative approach to teamwork.
* Strong sense of responsibility and logical thinking.
* Excellent attention to detail and effective time management.
Key Behaviors
* Dependable, proactive, and solutions-oriented.
* Maintains high standards of accuracy and quality.
* Adapts well to changing priorities and business needs.
* Works effectively both independently and as part of a team.
Education/Qualifications
* Minimum of 1 year’s experience in a similar administrative or commercial support role.
* Educated to Leaving Certificate Standard or equivalent.
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