Managing Director Operations A high-impact leadership role responsible for ensuring excellence in administration, compliance, and operational efficiency within a growing financial services environment. Key Responsibilities Oversee day-to-day operations: Ensure the operations department runs efficiently and effectively, managing rental contracts, customer service, and compliance. Develop and execute business plans: Lead the creation and implementation of business plans, growth strategies, and objectives for the administration function. Budgeting & financial planning: Collaborate with the MD Sales to establish budgets, review financial reports, and ensure cost-effective administration processes. Ensure responsibility for quality management by implementing group standards. Technology and systems management: Drive the implementation of software solutions to streamline administrative tasks and improve operational efficiency. Ensure legal compliance: Maintain a strong understanding of local rental laws, company regulations, and compliance requirements. Collaborate with VP Operations at a strategic level and work closely with HQ departments and direct process owners. Build and maintain strong stakeholder relationships, including with customers, suppliers, and local authorities. Ensure accurate reporting: Guarantee that all administrative and financial data is recorded, monitored, and reported in a timely manner. Documentation control: Oversee the documentation and filing of contracts, agreements, customer records, and other critical materials. Audit preparation: Coordinate internal and external audits to ensure compliance with legal, regulatory, and company standards. Identify trends and challenges early, integrating insights into strategic direction and operational business. Develop professional responsibility and accountability locally, guiding the organization through growth and development. Provide guidance, mentorship, and motivation to administrative staff to build a productive, collaborative culture. Create an innovative environment that attracts and develops high performers and high potentials aligned with company goals. Flexibility to travel to all existing locations, including HQ. Your Profile Degree in Economics / Management or basic commercial training with relevant further education. Exceptional, proven leadership experience with a minimum of 58 years in a management role. Strong service mindset, customer and service orientation, risk identification, and analytical thinking. Commercial know-how and legal insight, with strong market understanding. Excellent English skills (oral and written); other group languages are a plus. Excellent communication skills. High level of integrity and reliability. Strong leadership combined with strategic vision to drive operational excellence and a resilient company culture. #LI-BM1 Skills: Operations Leader Finance