A tech support company in Leinster seeks a Technical Support Specialist to provide end-to-end support for desktop and laptop systems. Responsibilities include troubleshooting hardware and software issues, managing the lifecycle of devices, and supporting applications like MS Office. This role requires familiarity with tools such as SCCM and ServiceNow, and adherence to ITIL practices for incident management. The ideal candidate should have a strong understanding of security protocols and document management.
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