Amazon is seeking a candidate to identify, develop, and integrate innovative solutions and programs that lead to improvements redefining customer experience standards in our North American Transportation Network.
Amazon transportation includes all operations that deliver shipments from fulfillment centers and third-party locations to customers worldwide.
As a Program Manager on the Transportation Engineering Systems Team, you will:
Own business stakeholder engagement.Focus on delivering new processes or streamlining existing ones.Shape mid to long-term planning and prioritization for supported business groups.Work cross-functionally to define detailed requirements and implement process/system-based solutions for the Amazon Fulfillment/Transportation Network.Create documentation to support defect reduction, productivity improvements, and risk mitigation.Establish operational structure and change control in a rapidly evolving landscape.Provide strategic direction and expertise for investment prioritization in business analytics and technology.Use analytical skills to understand business requirements and identify process improvements.Build reports, dashboards, and metrics to measure success.Negotiate tech features and priorities while driving process automation.Minimum requirements: 2+ years of program or project management experience.Knowledge of Lean principles and DMAIC methodology.Experience with MS Access and SQL.Experience in requirement gathering and writing clear, detailed requirement documents.Our inclusive culture empowers Amazonians to deliver the best results for our customers.
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