Client:
Global Technology & Social Media Company
Contract Length:
11 months
Location:
100% onsite – Dublin 4 (South Dublin, large tech campus)
Working Hours:
Monday–Friday, 9:00am–6:00pm
Salary:
€73,000 per annum (pro rata)
Team:
Integrity / Trust & Safety Operations
About the Role
Our client is a
global leader in social media and digital platforms
, operating products used by billions of people worldwide. They are launching a new
AI-focused Integrity Operations pilot
designed to improve how content is reviewed, classified, and moderated at scale.
This role sits at the intersection of
Trust & Safety, policy enforcement, and AI training
. You will support the development and evaluation of AI systems that help keep online platforms safe.
Think of this role as being a
human coach for AI
, teaching it what content is acceptable, what violates policy, and why.
What you'll be doing
* Review and annotate user-generated content in line with platform policies
* Apply policy reasoning and clearly document moderation decisions
* Support AI training by creating and maintaining high-quality benchmark ("golden") datasets
* Review AI-generated moderation decisions for accuracy and consistency
* Collaborate with cross-functional teams including Product, Engineering, and Integrity
* Meet daily productivity and quality targets in a fast-paced environment
* Contribute insights to improve moderation workflows and AI performance
* This role involves
regular exposure to sensitive and potentially disturbing content
, including:
Candidates must be
comfortable and resilient
working with this material on a daily basis.
What we're looking for
Required:
* 2–4+ years' experience in content moderation, trust & safety, quality assurance, investigations, or policy-based roles
* Experience working in
structured, target-driven or quota-based environments
* Strong critical thinking and policy interpretation skills
* Excellent written and verbal communication skills
* High attention to detail and consistency
* Ability to work fully onsite, 5 days per week
Non-Negotiables:
* Willingness to work with graphic or objectionable content
* Ability to meet SLAs and productivity targets
* Experience following strict guidelines and operational processes
Nice to Have
* Experience reviewing AI-generated content or chatbot conversations
* Familiarity with annotation or content moderation tools
* Experience working with vendors or external partners
* Data analysis or QA reporting experience
Why This Role?
* Work on large-scale, real-world AI systems
* Contribute directly to online safety and platform integrity
* Gain experience within a world-class Trust & Safety operation
* Competitive contract compensation and structured working hours