Job Title: Department Leadership Role
The Textile Department Manager plays a pivotal role in driving sales, profitability, and customer satisfaction. As the department leader, you will be responsible for inspiring your team to deliver exceptional results while maintaining operational standards.
Key Responsibilities:
* Drive key performance indicators (KPIs) and subsequent targets
* Implement operational principles and customer service standards
* Lead the team to achieve business strategies, ensuring all trading and legal policies are in place
* Analyse sales data, stock availability, and department trading patterns to maximise sales
* Maintain stock accuracy and ensure the right product choice and levels to drive sales
* Role-model excellent customer service and adhere to visual merchandising standards
* Ensure compliance with layouts, adjacencies, merchandising standards, and visual display guidelines
Requirements:
* Effective communication, coaching, and leadership skills
* Customer-focused organisational and time management skills
* Commercial mind-set and relevant product knowledge
* Problem-solving and decision-making skills
* Visual merchandising skills
* People management skills
* IT skills