Overview
Brooks Hotel, a four-star boutique hotel located on Drury Street in Dublin City Centre, seeks a full-time Night Receptionist. The hotel operates at the higher end of the four-star market.
Role and responsibilities
* welcoming guests to the hotel
* assisting the Assistant Night Manager
* check in / check out
* cash handling
* answering phones
* dealing with guest queries
* offering assistance to guests to ensure they receive excellent service
Personal qualities / Qualifications
* Excellent Customer Care Skills
* Warm friendly personality
* Fluent use of English Language both written and oral
* Work on your own initiative and part of a team
* Excellent communication skills
* To cope well under pressure
* Highly motivated
* Team player
* Previous experience as a Hotel Receptionist required
* Knowledge of Opera PMS system is an advantage
* Good computer skills
About Brooks Hotel / The MHL Hotel Collection
Brooks Hotel is a four-star boutique hotel situated on Drury Street, minutes from Grafton Street and St. Stephen's Green. The hotel will re-open in January 2025 after refurbishment with upgraded lobby, bar and brasserie, updated guest rooms, and new all-day dining using local ingredients. The MHL Hotel Collection operates 12 hotels across Ireland.
Benefits
* Complimentary meals whilst on duty
* Employee Assistance Program
* Increased vacation days on length of service
* Fortnightly Health and Wellbeing payment
* Employee discounts for accommodation and dining
* Career development opportunities within the group
* Full training programme and hotel induction
* Tax Saver commuter tickets and Bike to Work Scheme
* Recognition awards, recruitment bonuses, birthday presents
* Social and sports events
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