Company OverviewDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).What You'll DoWe are looking for a Sales Compensation Analyst to help support sales administrators across different regions. As part of a high performing team, you will drive the day-to-day sales compensation process ranging from, but not limited to owning support of your assigned region by addressing all sales inquiries, performing audits of crediting and commission calculations, and creating ad hoc reporting requests from sales. You will assist in the set-up of new participants and review the accuracy and completeness of this process. This role will work cross-functionally, and will collaborate with Sales Ops, Sales Finance, HR, Legal, Accounting and Revenue Operations.The ideal candidate is self-sufficient, and a team player that constantly strives to scale and improve processes, has an eye for details with accuracy, and has strong interpersonal and communication skills. An out of the box thinker, you will be rolling-up your sleeves and willing to take on any challenges.This position is an individual contributor role reporting to Manager, Sales Compensation.ResponsibilityManage the end-to-end process of Sales Compensation Administration. This includes monthly review of set-up of sales participants, performs audits of crediting and commissions, and manages the Service Now case queuesPartner with the Sales Plan Design team to prep launch of Sales Plans and T's and C'sCoordinate with Systems to manage manual processes, corrections and exceptions on a monthly/quarterly basisApply knowledge of policies to help execute change requests and exceptions. Continuously provides inputs where needed and identifies gaps within process and policiesUnderstand data mining, systems and order processes to be able to create data models that help produce analysis and identify trends/gapsTrain the Sales Organization on Xactly, Sales Plans and new Sales Compensation programsMaintain monthly reporting and ad hoc analysisSupport projects that assist sales enablement, Sox compliance and systems integrationBuild trust and relationship with the cross-functional teamManage monthly set-up process in Xactly Incent. This includes setting up of Users, People, Position, Hierarchy, Named Relationships, Quota and GuaranteesPartner with the Administration team to help troubleshoot set-up issuesCollaborate with the Systems team in looking for ways to automate the set-up process by integrating to WDManage and maintain business processes and internal controls to ensure SOx complianceJob DesignationHybrid:Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.What You BringBasicBA/BS in Finance, Business or related field2+ years of experience in sales compensation and has sound knowledge of incentive systemsPreferredExperience in sales compensation in a professional, fast-paced environment (tech)Possesses strong business acumen and analytical skillsProven track record of gained efficienciesHas Xactly experience preferred or other sales performance management softwareProficiency in Excel and GSheetsExcellent organization, documentation, communication, and presentation skillsLife At DocusignWorking hereDocusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.AccommodationDocusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance.Our global benefitsPaid time offTake time to unwind with earned days off, plus paid company holidays based on your region.Paid parental leaveTake up to six months off with your child after birth, adoption or foster care placement.Full health benefitsOptions for 100% employer-paid health plans from day one of employment.Retirement plansSelect retirement and pension programs with potential for employer contributions.Learning & developmentGrow your career with coaching, online courses and education reimbursements.Compassionate care leavePaid time off following the loss of a loved one and other life-changing events.