Based in our Clonmel office, Howden Ireland is delighted to offer a vacancy for an Account Executive on a permanent basis. This role focuses on our Personal Lines book of business and is an integral part of our wider Personal Lines team.
About the role:
Reporting to the Team Leader and head of existing business, the successful Personal Lines Account Executive will primarily manage policy renewals, ensuring client retention and satisfaction by providing tailored insurance solutions.
Additionally, they will identify and secure new business opportunities to expand the client base. This role requires strong relationship management, negotiation, and sales skills to optimise client portfolios and drive business growth.
Key Responsibilities:
* Maintain and strengthen relationships with existing clients, ensuring their needs are met and fostering long-term loyalty.
* Oversee the renewal process for personal lines insurance policies, including reviewing terms, negotiating renewals, and ensuring timely completion.
* Evaluate clients' risk profiles and provide expert advice on suitable insurance products and coverage options.
* Provide exceptional service by addressing client inquiries, resolving issues promptly, and ensuring a high level of client satisfaction.
* Ensure New Business and Renewal targets are achieved.
* Implement the company's compliance and office procedures, including New Business Development and Renewal Procedures documentation.
* Stay updated with market practices and product availability, providing feedback to management on market issues, pricing, service levels, and product development.
* Collaborate with other teams within the Group to facilitate training, product development, and promote operational efficiencies.
* Attend client visits with management as required.
* Adhere to compliance outlined in the Handbook and Procedures Manual.
About You:
* Minimum of 1-3 years' experience in an insurance role.
* Minimum APA Personal Lines or Grandfathered with proof of up-to-date CPD.
* Excellent technical product knowledge and familiarity with the personal lines insurance market.
* Proven track record of managing a client portfolio, particularly handling policy renewals and client inquiries.
* Proficient in negotiating terms and conditions to achieve favorable outcomes for clients and the company.
* Ability to build and maintain strong client relationships to ensure satisfaction and retention.
About Howden Ireland:
Howden Ireland is part of Howden, the global insurance intermediary group, with over 500 employees across 24 local offices. We advise clients on commercial insurance, personal insurance, health insurance, life and pensions, and mortgages. Our success is driven by our people.
For more information, please visit About Us | Howden Ireland.
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