Company Description
Moneycube is an award winning provider of investments and pensions in Ireland. We help individuals and companies take control of their finances through better use of technology, transparent pricing, and straight-talking advice.
Three things define our business:
1. We empower our customers — from global tech leaders to switched-on individuals.
2. We put innovative investment portfolios and ideas into practice.
3. We deliver a superior, uncomplicated customer experience.
We're entering an exciting stage of growth, having successfully acquired and integrated several firms in the Irish market. To build on this momentum, we're seeking a hands-on, commercially minded Operations Manager to drive workflow efficiency, people performance, and operational excellence across the group.
Role Description
This is a contract role for an Operations Manager, located on-site in Dublin. The Operations Manager will lead the day-to-day operations and business processes across the Moneycube group with a primary focus on driving operational excellence and continuous improvement.
You'll partner with senior leadership to enhance performance tracking, technology adoption, and client experience across the group's brands. This is an opportunity for a technically strong operator to shape how Moneycube scales — commercially, culturally, and operationally.
This role is ideal for someone who enjoys building structure, driving accountability, and implementing practical solutions that make the business run better.
Key Responsibilities
Business Operations
- Manage day-to-day business operations across pensions, investments, and risk products (DC, PRSA, retail, and group).
- Oversee renewals, invoicing, client transitions, and process consistency across group entities.
- Support the sales team with pipeline management, proposal coordination, and reporting.
- Ensure business processes, documentation, and communications meet compliance and audit requirements.
Leadership
- Lead and motivate the financial advice and administration team, ensuring consistent performance, quality, and service continuity. Drive a culture of ownership, improvement, and collaboration.
- Develop and manage key performance dashboards covering productivity, pipeline conversion, and client profitability.
- Report to senior leadership on operational performance, pipeline metrics, and capacity planning.
Process & Workflow Improvement
- Continuously improve operational workflows across the financial advice journey to optimise business needs and client experience.
- Identify automation opportunities and implement technology to improve efficiency and reduce manual workloads.
- Lead internal change and improvement projects that enhance scalability, resilience, and profitability.
Team Development
- Build a culture of accountability, learning, and operational ownership across the team.
- Coach and mentor team members to foster leadership capability within the organisation.
- Identify training needs and create development plans that align with business objectives.
- Manage resource allocation, and recruitment within the operations function.
Skills & Qualification requirements
- Clear, confident communicator with excellent written and verbal presentation skills.
- Proven experience leading, influencing and mentoring in a financial advisory environment.
- Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment.
- Experience in process improvement, technology-enabled process design and workflow automation would be an advantage.
- Excellent organisational, analytical, and reporting skills (Excel proficiency essential).
- QFA (Qualified Financial Advisor) designation essential.
- Minimum 10 years' experience in the investments or pensions sector.
- Strong understanding of life and pension provider platforms, CRM systems, and digital workflows.
Working environment
hour per week time commitment.
Contract role based in the city centre, on Harcourt Street, Dublin 2.
Opportunity to grow alongside a rapidly scaling firm committed to learning, innovation, and excellence.
Exposure to leadership, strategy, and cross-company projects.