Your New Job Our client, a leading technology solutions provider, is seeking a Junior Field-Based IT Engineer to join their Service & Support team.
This is a full-time, permanent role, offering an excellent opportunity for a recent IT graduate or early-career professional to gain hands-on experience across a broad range of technologies.
Youll work alongside experienced engineers to deliver high-quality technical support and project implementation for clients located across Tipperary, Waterford, and Kilkenny.
This is a field-based position that involves regular travel to client sites, providing exposure to real-world environments and the chance to build a solid foundation for a long-term career in IT engineering.
Key Duties & Responsibilities Assist senior engineers with the installation, configuration, and maintenance of client IT infrastructure.
Provide on-site and remote technical support, diagnosing and resolving hardware and software issues efficiently.
Support project teams in deploying and integrating new technologies, including cloud services, networking equipment, and security solutions.
Help document systems, procedures, and configurations to maintain up-to-date technical records.
Perform routine maintenance tasks such as updates, patches, and backups to ensure secure and stable client environments.
Set up and configure user accounts, email systems, and access permissions.
Communicate effectively with clients, providing clear and professional technical updates.
Work collaboratively within the team and take part in ongoing training to develop your technical expertise.
What Are We Looking For?
A third-level qualification in IT, Computer Science, or a related discipline.
Strong foundational understanding of networking, operating systems, and hardware components.
Familiarity with software applications such as Microsoft Office, antivirus tools, and backup solutions.
Excellent troubleshooting, analytical, and problem-solving skills.
Confident communication and interpersonal abilities, with a customer-focused mindset.
A willingness to learn, adapt, and grow within a fast-paced, team-oriented environment.
Full clean driving licence and flexibility to travel across Tipperary, Waterford, and Kilkenny.
Desirable Qualifications & Experience Certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals.
Internship or prior experience in an IT support or customer-facing technical role.
Awareness of cloud computing, virtualization, and cybersecurity concepts.
Whats On Offer Competitive salary, dependent on experience Company vehicle Fuel card Mobile phone and laptop Company-funded training and certification plan Quarterly appraisals with annual salary review Apply for this job now by emailing your WORD formatted CV or contact Jonathan via mobile on By applying, you are giving consent for Matrix Recruitment to contact you about this job.
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