Job Title: Clinical Systems Support Specialist
We are seeking a highly skilled and detail-oriented Clinical Systems Support Specialist to join our team. As a key member of our clinical information systems support team, you will play a critical role in ensuring the smooth operation of our healthcare applications.
Key Responsibilities:
* Analyse clinical workflows and identify opportunities for improvement through technology.
* Create and maintain system documentation including user guides and standard operating procedures.
* Assist with application testing, including user acceptance testing and regression testing.
* Support the configuration and maintenance of clinical applications.
* Troubleshoot basic system issues and escalate complex problems appropriately.
* Participate in training end-users on new systems and functionality.
* Assist project managers with implementation activities for clinical applications.
* Document and track system enhancement requests from end-users.
Required Qualifications:
* Bachelor's degree in Health Informatics, Information Systems, or related field.
* 0-2 years of experience in healthcare IT or clinical systems support.
* Strong analytical thinking and problem-solving abilities.
* Basic understanding of healthcare workflows and terminology.
* Excellent written and verbal communication skills.
* Ability to translate between technical and clinical language.
* Detail-oriented with strong organizational skills.
Benefits:
This role offers an excellent entry point for a career in healthcare IT with opportunities to develop specialised knowledge in clinical applications while making a meaningful impact on patient care delivery.
You will have the opportunity to work with a talented team of professionals who are passionate about delivering high-quality patient care solutions.