The position is based in Westport, 2 days onsite working alongside the Procure to Pay Team Lead.
As a senior member of the PTP Concierge Team, you will serve as a PTP Subject Matter Expert and trusted business partner to the Westport Site. Your primary responsibility is to ensure the delivery of compliant, efficient, and high-quality PTP services that meet site needs.
The ideal candidate will have demonstrated experience in the PTP domain, a strong business or numerical background, excellent attention to detail, and effective multi-channel communication skills. You should be confident partnering with both internal and external stakeholders. Experience in process development and implementation is highly desirable.
Key Responsibilities
1. Ensure adherence to the organization's approved policies and work instructions; support effective implementation and compliance.
2. Understand buying channels for goods and services and guide requestors to the appropriate purchasing methods.
3. Maintain, review, and update departmental training manuals and process documentation.
4. Cross-train team members and provide backup support as needed.
5. Assist team members in resolving queries arising from day-to-day activities.
6. Develop and maintain files and records required to support strong functional performance.
7. Participate in PTP governance meetings.
8. Perform workflow administration including creating substitution rules, delegations, and forwarding workflows on behalf of users.
9. Raise ACRs (Administrative Check Requests – non-PO invoice postings) as requested by the business.
10. Complete monthly GRIR account reconciliations as well as Open Items and Open Downpayment reports.
11. Address queries from the business, suppliers, Finance, Treasury, BPO, and Finance Shared Services professionally and efficiently.
12. Meet regularly with PSM, internal customers, and support functions to promote customer satisfaction and continuous improvement.
13. Investigate and support the resolution of invoice issues related to PO and non-PO purchases.
14. Support team members in Shopping Cart review to ensure compliance with organizational policies.
15. Perform Goods Receipt confirmations on behalf of requestors when required.
16. Assist with vendor setup and ongoing vendor account maintenance.
Qualifications
17. Bachelor's degree or a minimum of 5 years equivalent work experience.
18. Proven Procure to Pay (PTP) expertise.
19. SAP/SRM experience preferred.
20. Demonstrated experience working with cross-functional teams and engaging stakeholders at all organizational levels.
21. Strong communication, presentation, and interpersonal skills.
22. Excellent organizational skills with the ability to manage multiple cross-divisional processes and projects.
23. Proficiency in MS Excel, PowerPoint, Word, and Outlook; ability to learn additional software tools as required.
24. High initiative and strong self-motivation.
For more information, please email