Retail Leadership in Fashion
A customer-focused retail leader thrives in a fast-paced environment. An experienced Retail Manager inspires colleagues, delivers exceptional customer experiences, and drives performance on the shop floor.
This opportunity joins a business where innovation, agility, and excellence shape everything. You'll have autonomy to lead, coach, and develop a high-performing team.
* Mentor and celebrate success while effectively managing performance.
* Act on customer feedback quickly for service excellence.
* Create a great work environment by listening to and acting on colleague input.
* Ensure store safety and legality at all times.
* Support and coach team leaders and sales advisors for smooth operations.
* Drive flawless execution of launches, events, and campaigns.
* Comply with processes, policies, and guidelines.
* Manage the full colleague lifecycle: hiring, onboarding, scheduling, and development.
* Manage probation reviews, return-to-work processes, and absence meetings.
About the Role:
* Proven experience managing teams in retail or customer-facing environments.
* Lead by example, inspiring teams to perform at their best.
* Commercial awareness with a focus on customer service.
* Adapt quickly in fast-paced, evolving environments.