Digital transformation expert

Customer Experience Specialist

We are seeking a skilled Customer Experience Specialist to drive digital transformation and enhance customer experiences. This role requires someone who is passionate about digital adoption, loves exploring new technology, and is dedicated to empowering others.


About the Role

* Be the digital hero for our customers by helping them navigate and use new tools effectively.
* Lead digital transformation by championing our app, website, and other services in our Branches and at community events.
* Handle digital support queries, update customer information, and assist with self-service digital devices when needed.

We are looking for someone with:

* A proven track record of advising customers on digital products.
* Strong attention to detail and proactive approach to problem-solving.


Benefits

At our organization, we prioritize work-life balance, offer excellent pension contributions, and provide substantial health insurance coverage. We also encourage staff to pursue educational and professional qualifications to grow and enhance their careers.


Why Join Us?

We strive to create an inclusive and diverse workplace where everyone feels valued and empowered to make a positive impact.

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