About Kilronan Castle and the Douglas Hyde Restaurant
Kilronan Castle Estate & Spa is one of Ireland's most luxurious castle hotels, offering guests a unique blend of historic grandeur and modern indulgence. At the heart of the estate lies the award-winning Douglas Hyde Restaurant, renowned for its refined Irish cuisine, locally sourced ingredients, and exceptional service in an elegant setting.
Position Summary
As Maître d' of the Douglas Hyde Restaurant, you will be the face of the dining experience, responsible for ensuring a seamless, memorable, and consistently high-quality service for all guests. You will lead the front-of-house team with charisma and precision, manage reservations, greet and seat guests, and oversee the flow of service in close collaboration with the kitchen and bar teams.
Key Responsibilities
* Welcome all guests with warmth and professionalism, ensuring a first-class impression from arrival to departure.
* Manage reservations and table allocations, maximizing seating efficiency while maintaining service standards.
* Assist the Restaurant Manager in supervising the daily operation of the Douglas Hyde Restaurant, ensuring smooth service flow and guest satisfaction.
* Lead and motivate the front-of-house team, providing training, support, and clear direction.
* Collaborate with the Executive Chef and F&B team to maintain the highest standards of food, wine, and service quality.
* Handle guest feedback and resolve complaints gracefully and promptly.
* Maintain cleanliness, ambiance, and presentation of the restaurant in line with 4-star luxury standards.
* Coordinate with Sales teams regarding special occasions, group bookings, and VIP guests.
* Uphold and promote Kilronan Castle's standards of hospitality, etiquette, and attention to detail.
Candidate Requirements
* Minimum 2 years' experience in a supervisory or Maître d' role within a fine dining or 4/5-star environment.
* Outstanding communication and interpersonal skills with a natural flair for guest interaction.
* Excellent organizational and time management abilities.
* Strong knowledge of food and wine service, fine dining etiquette, and reservation systems.
* Calm under pressure, with the ability to lead by example and resolve issues.
* Professional appearance and demeanor appropriate for a luxury setting.
* Flexibility to work evenings, weekends, and holidays as required.
What We Offer
* Competitive salary.
* Career development with CPD opportunities.
* Complimentary meals on duty.
* Employee discounts for our Spa & Leisure Centre.
* Access to the OIH Member Discount programme.
* Employee Assistance Programme (EAP).
Job Types: Full-time, Permanent
Pay: €30,000.00-€32,000.00 per year
Work Location: In person