Duty Manager
Location: Salthill, County Galway, Ireland
Client / Employer: Occupop — Company: Bitrecruit
The Salthill Hotel is seeking an experienced Duty Manager to lead and manage the hotel team, ensuring safe, efficient, and effective operations while upholding high service standards and optimizing revenue opportunities.
Key Responsibilities
Work closely with the hotel’s management team on day‑to‑day operations with special consideration given to food & beverage.
Manage all hotel aspects during duty, conduct daily duty‑manager walks addressing any issues and ensuring facilities are presented well.
Execute daily communication handovers with the operations management team.
Take a hands‑on approach while on duty in areas where support is needed.
Collaborate with managers and HR to implement staff training and development.
Drive sales initiatives for the property in conjunction with the in‑house sales team.
Identify revenue and upselling opportunities, implementing goals and incentive schemes for the Food & Beverage team in line with operations management.
Provide effective guidance to the team to ensure targets are met and exceeded.
Ensure excellent service is provided to all guests.
Demonstrate strong leadership and a can‑do attitude at all times.
Implement company operating standards regarding suppliers, service excellence, hotel presentation, and customer service.
Review the business books for the month ahead and continuously on a day‑to‑day basis.
Maintain clear communication across departments, ensuring teams are aware of daily operations.
Perform any other duties assigned by hotel management.
Qualifications & Experience
Previous supervisory level experience in the services industry (bar, restaurant, or hotel).
HACCP qualification is desirable.
Ability to multi‑task and willingness to help in all hotel areas.
Essential experience with hotel front‑office systems.
Experience in conference & banqueting and events.
Excellent communication and interpersonal skills.
Team player with strong initiative.
Good presentation and attention to detail.
Fluency in English, both written and spoken.
Benefits
Company events
Food allowance
On‑site parking
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