Elite Talent Hub LTD is a specialist in permanent staffing solutions for clients globally.
Our client is seeking an energetic and results-driven
Assistant Branch Manager
to support the Branch Manager in
Bray
,
Co.
Wicklow
, in delivering operational excellence, commercial growth, and outstanding customer service. This role involves overseeing day-to-day branch activities, ensuring operational targets are met, and fostering a motivated, high-performing team. You will take responsibility for guiding staff, managing workflows, and maintaining a professional, customer-focused environment.
Key Responsibilities
* Partner with the Branch Manager to deliver branch objectives and growth plans.
* Monitor and enhance service standards to ensure a first-class customer experience.
* Drive improvements in branch performance across sales, profitability, and efficiency metrics.
* Oversee cash office functions and ensure compliance with financial procedures.
* Maintain and update customer and supplier agreements, pricing, and contracts.
* Manage stock, including aged and special items, while supporting stock control processes.
* Resolve escalated customer or supplier issues promptly and effectively.
* Ensure accurate and compliant branch record keeping.
* Support operational areas, including sales counter, goods-in, reception, and order processing, when required.
* Lead by example to promote a culture of continuous improvement, accountability, and teamwork.
* Oversee retail operations, ensuring visual standards and merchandising are maintained.
* Adhere to all company policies, safety standards, and operational controls.
Skills & Experience
* Strong commercial awareness and business acumen.
* Proven leadership skills, with experience managing and motivating teams.
* Exceptional communication and interpersonal skills.
* Highly organised with strong attention to detail.
* Ability to problem-solve, prioritise tasks, and make sound decisions under pressure.
* Proficiency in Microsoft Word, Excel, and general office software.
* Experience in a customer-facing, multi-functional branch or retail setting.
* Third-level qualification in a business-related field is an advantage but not essential.
Key Attributes
* Customer-focused with a retail mindset.
* Professional, approachable, and trustworthy.
* Flexible, self-motivated, and able to work independently or as part of a team.
* Enthusiastic, driven, and committed to achieving targets.
* Diplomatic with strong relationship-building skills.
What's On Offer
* Competitive salary package
* Company pension scheme
* Ongoing staff training and development
* Employee discounts
* Recognition for long service
INDETH-M