Initially based at ourMSL Service Centre (North Dublin)North Circular Road, moving to our brand-new flagship dealershipMercedes-Benz North Dublin, North City Business Park, North Road, Dublin 11 in Q3 2026.MSL Motor Group require a Part Advisor for our new, state-of-the-art Mercedes-Benz North Dublin Dealership. This development of Mercedes-Benz North Dublin is a new, purpose-built dealership representing a significant milestone for both the Group and the Mercedes-Benz brand in Ireland. This state-of-the-art facility will bring together our existing Mercedes-Benz North Dublin sales operation on the Navan Road with our MSL Service Centre Mercedes-Benz, dedicated element of our service operation at North Circular Road, consolidating both into one modern, purpose-built hub at North City Business Park.The implementation of MAR20X represents a significant advancement in enhancing the customer journey bringing together the hallmark elements of luxury, trust, ease, and respect. Our reputation is built on consistently exceeding the highest standards set by the Mercedes-Benz brand. At the heart of our achievements is our dedicated, skilled, and motivated team whose commitment drives our success.About The RoleMercedes-Benz North Dublin are seeking an enthusiastic and experienced Parts Advisor to join our Mercedes-Benz Aftersales team. This role involves supporting both the trade parts counter and the workshop counter, ensuring that customers, technicians and service advisors receive the right parts, on time, every time.This is an excellent opportunity to work within a premium brand environment, providing first-class customer service and contributing to the efficiency of a busy dealership.Initially, you will be based at our MSL Service Centre (North Dublin) on the North Circular Road. In Q3 next year, you will move with us to our brand-new flagship dealership in North City Business Park strategically located just off Junction 5 on the M50.Key ResponsibilitiesServe customers at the trade counter and support the workshop with timely and accurate parts supply.Identify and source parts using EPC, DMS and manufacturer systems.Prepare parts quotations, check availability, and communicate lead times clearly to customers and colleagues.Process incoming deliveries, book in stock, manage returns and handle outgoing orders.Maintain accurate stock levels, assist with stock checks, and ensure parts are stored correctly in line with Mercedes-Benz standards.Place stock replenishment orders and special orders with the logistics centre; monitor and follow up on back-orders.Liaise closely with Service Advisors, Workshop Controllers and Technicians to ensure workshop jobs are fully supported.Provide excellent customer service to retail, trade and internal customers, building strong and professional relationships.Ensure all warranty parts, returns, write-offs and credits are processed correctly.Maintain a clean, organised and safe working environment across the parts counter and warehouse.What Were Looking ForPrevious experience as a Parts Advisor, Parts Salesperson or similar role in the motor trade (franchised dealership experience desirable).Strong technical understanding of vehicle components and ability to identify parts accurately.Experience serving a trade counter and/or supporting workshop operations.Good working knowledge of dealer management systems and parts catalogues.Strong organisational skills with the ability to multitask in a busy environment.Excellent communication and customer service skills with a positive, solutions-focused approach.Ability to work well in a team and build strong relationships with customers and colleagues.Full, clean driving licence desirable.Why Join Us?Be part of the first purpose-built Mercedes-Benz MAR20X dealership in Ireland.Work in a centre of excellence designed to elevate the customer and employee experience.Play a leading role in an exciting new chapter for Mercedes-Benz North Dublin.Competitive salary plus performance-based incentives.Ongoing manufacturer training and career development opportunities.Employee benefitsStaff referral bonus schemeStaff purchase schemePRSA Company contributionsVHI Employee Assistance ProgrammeFlu VaccineEye TestCycle to work schemeA friendly working environmentProfessional Development OpportunitiesIf you meet the above criteria and are interested in being considered for this position, please submit a cover letter outlining your availability and salary expectation, together with a comprehensive Curriculum Vitae.SkillsTrade Counter Experience Technical Understanding Dealer Management Systems