Customer Service Representative Job Description
We are seeking a highly motivated and experienced customer service professional to join our team.
About the Role
* To provide exceptional customer service by responding promptly to inquiries in a courteous and respectful manner.
* To assist customers with general product information requests, delivery updates, and after-sales support through various communication channels.
* Liaise with internal teams to resolve issues efficiently and ensure timely resolution of customer concerns.
Key Skills & Qualifications
* Familiarity with CRM systems is essential for this role.
* Excellent verbal and written communication skills, enabling effective interaction with both internal stakeholders and external customers.
Benefits of Working With Us:
This organization prioritizes work-life balance ensuring your time off can be managed effectively when required.）