Job Title: Learning and Development Manager Insurance Operations
A full-time and permanent role has arisen for a Learning and Development Manager to develop and execute a comprehensive learning strategy. This role will drive transformational change in how we deliver our training and learning solutions. The successful candidate will be responsible for designing, developing, and delivering impactful learning solutions that align with our objectives.
Role Responsibilities:
- Develop a blended learning strategy utilising learning solutions to provide innovative learning pathways.
- Work with colleagues within the Quality and Knowledge Management teams to optimise and design a continuous improvement strategy.
- Consult with stakeholders to identify learning and development needs for colleagues.
- Oversee the planning, organisation and delivery of training including onboarding, leadership development, technical training, and soft skills development.
- Develop metrics and an evaluation framework to assess the impact of learning plans on colleagues' performance, engagement, and retention.
Required Skills and Qualifications:
- BSc/MSc in Human Resources, Learning and Development, Organisational Psychology, or a relevant field.
- Proven experience in a Learning and Development Manager role leading training for complex change initiatives.
- Experience of introducing and managing new training methodologies.
- Results oriented with excellent planning and organisational skills.
- Excellent communication skills with the ability to interact and build relationships at all levels.
Benefits:
- Hybrid working opportunities.
- Health Insurance.
- Performance related pay.
- Company pension.
Others:
- Thrive in a hands-on environment focusing on agility and velocity.
- Strong team leadership skills with the ability to inspire and motivate diverse stakeholder groups.
- Demonstrates curiosity and a passion for lifelong learning.