Job Overview:
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The position of a Technical Field Specialist involves servicing and installing agricultural systems across various farms in Ireland. You will be an independent individual responsible for prioritizing tasks, organizing workloads, and demonstrating adaptability while traveling throughout Waterford and Wexford.
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Main Responsibilities:
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Installation, maintenance, and repair of agricultural equipment to the highest standard.
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Provide exceptional customer support through on-call services, ensuring timely issue resolution and satisfaction.
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Identify and troubleshoot problems efficiently, communicating effectively with clients and colleagues.
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Schedule farm installations and manage machine servicing operations.
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Troubleshoot technical issues over the phone and in-person, sharing knowledge within the organization.
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Foster strong relationships with new and existing customers, understanding their needs and providing valuable feedback.
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Ensure accurate documentation of installations and service records within the CRM system.
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Manage inventory of spare parts and consumables.
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Maintain adherence to health and safety protocols and procedures.
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Required Qualifications and Skills:
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A level 6 diploma or relevant technical certification/trade in a mechanical, electrical, or related field is desirable.
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A full, clean driving license is essential.
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Demonstrated excellent technical and mechanical knowledge, problem-solving skills, and attention to detail.
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Ability to work flexible shifts, adapt to changing schedules, and communicate effectively.
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Strong technical troubleshooting abilities and good IT skills are necessary.
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Agricultural knowledge, particularly in the dairy sector, is desired.
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Benefits:
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Opportunities for professional growth and development.
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Full training and support provided.
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Key Requirements:
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Technical Field Specialist