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Bookings coordinator

Dublin
DM Venue Ltd
Booking coordinator
€25,000 - €35,000 a year
Posted: 26 September
Offer description

About the role

We're hiring a proactive coordinator to own all large-party bookings across our venues — think corporate events, private dining, partial/whole-area buyouts, birthdays, stags/hens, seasonal parties. This role does not manage day-to-day small table reservations; instead, you'll focus on big bookings and growing total booking revenue.

What you'll do

* Be the single point of contact for group enquiries (8+ guests, private areas, buyouts) via email, phone, and web forms
* Qualify leads, craft proposals (menus, set packages, drinks, AV/entertainment), and negotiate minimum spends, deposits, and T&Cs
* Build and manage a pipeline: fast follow-ups, clear timelines, and conversion to confirmed events
* Coordinate with venue managers/chefs/FOH on floor plans, seating, pre-orders, and BEOs; ensure smooth handover to ops and attend key events when needed
* Keep an up-to-date calendar of group inventory, peak dates, and blackout periods across venues
* Drive growth: run outbound outreach (local offices, hotels/concierges, community groups), launch seasonal packages (e.g., Christmas, graduation), test weekday activations and upsell add-ons
* Track KPIs and report weekly (leads, conversion rate, avg party size, revenue per booking, lead time)

What you'll need

* 1–2+ years in group bookings / events / venue sales (hospitality preferred)
* Excellent written & spoken English; confident, friendly communicator
* Negotiation skills with a commercial mindset; comfortable securing deposits & minimum spends
* Strong organisation; able to juggle multiple proposals and deadlines
* Good with tools: booking systems & spreadsheets (training provided), basic docs/slides

Nice to have

* Experience with OpenTable
* CRM familiarity (e.g., HubSpot)

What we offer

* Competitive base compensation + performance bonus tied to booking revenue
* Staff meals, employee discounts, supportive team and clear playbooks

How to apply

Apply on Indeed (Quick Apply) or email your CV to with subject "Group Bookings Coordinator – Your Name". Please include: earliest start date, typical weekly availability, and a short note on your biggest event handled.

Job Type: Part-time

Pay: From €15.00 per hour

Expected hours: 10 – 30 per week

Benefits:

* Sick pay
* Work from home

Work Location: Hybrid remote in Arbour Hill, Dublin, CO. Dublin

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