We are seeking a versatile professional to fill various hybrid, office-based and remote roles across Administration, Account Management, Sales, Customer Service, Digital Marketing, Social Media and IT Support.
Responsibilities
1. Sales & Account Management:
* Develop strategic growth plans and initiatives
* Build and maintain client relationships
* Identify new opportunities for business expansion
* Stay up-to-date on product knowledge and value propositions
* Align business strengths with customer needs
2. Customer Support:
* Provide timely and accurate responses to customer inquiries via phone, email or chat
* Determine customer needs and offer relevant solutions
* Analyse and report product issues
3. Technical Support:
* Troubleshoot software and hardware problems
* Assist with account setup and network configurations
* Escalate complex issues to internal teams
* Offer constructive feedback to customers
4. Online Operations / Digital Marketing:
* Design and implement digital marketing strategies
* Monitor and analyse market trends and web traffic metrics
* Identify new growth opportunities through data analysis
5. Social Media Content Review:
* Ensure quality control across all content
* Track productivity and assess team performance against goals
* Recommend process improvements based on data insights
Our organization offers competitive salary packages for both junior and senior profiles. Full training and professional development plans are available. Entry-level roles require no prior experience. Hybrid and remote work arrangements are offered. The opportunity to gain experience working with leading tech companies exists.