Front Office Receptionist/Guest Relations AssociateSheen Falls Lodge Sheen Falls Lodge, Kenmare, Co. Kerry, V93 HR27Apply for this jobShareWe are currently inviting applications from experienced Front Office professionals with 1–2 years' 4*/5* hotel experience to join our team.As part of the Front Office team, you will assist in the day-to-day operations of the department, including reservations, guest check-in and check-out, room allocations, billing, and being the main point of contact for our guests.Requirements1–2 years' previous 4*/5* hotel front office experienceFluent written and spoken EnglishExperience with Hotsoft and Tablepath (preferred)Excellent communication, administrative and organisational skillsA genuine passion for delivering exceptional guest serviceKey ResponsibilitiesProvide a warm, professional welcome to all guestsHandle reservations, guest enquiries and correspondence efficientlyEnsure accurate billing and smooth check-in/check-out proceduresMaintain clear communication with colleagues and managementUphold the highest standards of presentation, service and securityHours: 8-hour shifts, five days over seven, including weekends and bank holidays.Sheen Falls Lodge and Ring of Kerry Golf is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.Apply for this job Back to Search