**Job Overview:**
We are seeking a senior claims leader to drive the management of damage claims across property and motor lines within the insurance sector.
Key Responsibilities:
1. To lead and manage Damage Claims Team Managers, ensuring clear objectives and consistent delivery across teams.
2. To translate strategic goals into operational plans and individual performance targets.
3. To oversee service delivery, performance metrics, and customer outcomes across property and motor damage claims.
4. To drive continuous improvement, transformation initiatives, and simplified customer journeys.
5. To manage relationships and performance with outsourced service providers.
The successful candidate will have a strong background in people management,
service optimisation
,and driving change within a customer-focused environment. -----------------------------------
Your Role: - This is an opportunity for experienced claims leaders looking to make significant contributions to our team. If you are passionate about delivering high-quality services that meet customer needs,
this could be your ideal role!
i.Leads teams through change programs by applying leadership skills such as communication coaching etc
(not having experience prior does not rule them out)You'll enjoy this challenge if...-You want take ownership & initiative -“be yourself"”)
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