The Company:
Barrog Healthcare is a small, private health and social care provider based in Dublin with services nationwide providing residential care and day packages nationwide to enable people who need support across the areas of mental health, disability, aftercare, transitional and mainstream social care. We pride ourselves on working to support and champion both our service user's and staff and welcome applications from any person that feels they would be a good fit within our organisation. The right candidate for this role will strive to enhance the lives of the individuals by promoting their community inclusion and equal citizenship.
Job Title:
Lead Scheduler- Cork
Closing Date for Applications:
19/12/2025
Proposed Interview Dates:
TBC
Contact for Enquiries:
Reporting Relationship:
Reports to the Operations Manager.
Salary:
€ 20.67 per hour
Job Type:
Part time, permanent.
Probation
: 6 months
Hours of work:
9am-4pm- 18hrs per week, days to be discussed at interview stage
Benefits
Flexibility on working hours
Competitive starting salary
Annual pay increments
Contributory Pension Scheme
Death in Service Benefit
Sunday overtime rate
Access to Cycle to Work Scheme and tax-free bus/Luas/rail/coach tickets
Access to Employee Assistance Programme (EAP)
Promotion and development opportunities
Support for further education and training
Uniform provided
Refer a friend bonus
Discounted driving lessons
Purpose of Role:
The Lead Scheduler will manage our operational team placements matching the most suitable employee's availability with the client needs. They will take ownership of the scheduling function for Barrog Healthcare.
They will also assist in ensuring the proper flow of office procedures and support the management team in the delivery of services to our client base. This will necessitate comprehensive familiarisation with the work of the company, its referral agents, and the service demands of the client group.
Main Duties And Responsibilities
Scheduling
* Take ownership of the scheduling function for Barrog Healthcare
* Maximising resources & scheduling efficiency to increase business opportunity
* Coordinating employee's schedules daily
* Meeting and familiarizing yourself with the employee team to enhance the client and employee matching process
* Reporting on the scheduling function
* Highlighting issues as they arise to relevant management
* Developing the scheduling function and driving improvement and development
* Monitoring, mediating and logging both Client and team member concerns.
* Effectively managing and developing excellent relationships with the team and Clients
* Coordinating and maintaining a complete Client service schedule using our scheduling software via Bright HR
* Accurately entering and maintaining Client and employee records
* Coordinating and checking the monthly timesheet submission for the Cork service
* Dealing with emergency situations decisively and effectively
Administration
Oversee the administration processes for Cork including line managing relevant personnel
Take ownership of resource (equipment & supplies) & fleet management for Cork alongside the office administrator
Support the timesheet and payroll processes for Cork
Assist in preparation of financial reports, support the team in the co-ordination, petty cash reconciliation.
Manage correspondence by answering e-mails and sorting mail.
Draft, format and print documents as requested.
Attend meetings and take minutes as needed.
Support the recruitment process including managing applications and scheduling & attending interviews in conjunction with management
Maintain a positive and friendly company image by acting as first line contact to visitors, Customers, in person, online and via telephone.
Answering incoming calls in a friendly, professional, and knowledgeable manner.
Clients & Business
Develop a comprehensive awareness of the work of the company in order to respond to queries/potential referrals.
Familiarise with the policies and procedures of the company as they relate to its work.
Support the Team Leaders in the creation of accurate records/files as requested. This to include collation of reports, correspondence, risk assessments, significant event forms, progress records, and financial requests/outlay in relation to clients including upload of the same to Views.
Assist in the preparation of professional reports to statutory/referral agencies, including weekly and monthly reports.
Attend workshops/conferences as requested.
Be willing to undergo further training as it relates to the role.
Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated B.H.C. Services protocols for implementing and maintaining these standards as appropriate to the role.
Eligibility Criteria
Qualifications And /Experience
Must have
experience working with scheduling / rostering and be comfortable working in a fast-paced environment
Must have
proficient IT skills including a working knowledge of Microsoft Packages - Excel and Word and in particular must be comfortable working with spreadsheets
Must have
extensive administrative, HR or office support experience, ideally within a social care / health or disability environment
An appropriate qualification in business / office skills will be an advantage
Advantageous to have
experience in people management (at least 1 year)
Skills, Competencies
Professional Knowledge
High level of competence with Microsoft packages (Word, Excel, Power point)
Comfortable working with IT systems necessary for the role
Experience working as a scheduler (at least 1 year)
An awareness of responsibilities under GDPR legislation
Core Aptitudes
Organisational skills
Multi-tasking
Communication Skills
Interpersonal Skills
Problem Solving Skills
Innovation
Computer Skills
Motivation
Special Competencies
Time Management Skills
Decision Making Skills
Interest / Enthusiasm
Ability to seek advice as required
Report writing / Record Keeping Skills
Other Requirements Of The Role
The post holder may require access to appropriate transport as the post may involve travel between the Cork and Dublin offices.
The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.