About Us
At Journey, we help the world’s leading hotels turn stays into unforgettable experiences. We’re a UK-based technology company working with luxury hospitality brands to transform how they connect with guests online.
Our platform enables hotels to move beyond simply selling rooms, empowering them to curate and sell complete guest experiences, from spa treatments and dining to bespoke packages, all through a seamless digital journey.
By combining ecommerce, payments, and experience management into one powerful ecosystem, we help our partners increase direct revenue, build stronger guest relationships, and unlock the full value of every stay.
With a growing global customer base and a team passionate about innovation, design, and hospitality, Journey is redefining what it means to book and experience a hotel.
What you'll do
Responsible for identifying new and existing business opportunities, building and maintaining relationships with both existing and potential clients, driving revenue growth within a defined territory, the Business Development Manager will work closely with the sales and marketing teams to develop strategies and tactics to achieve company goals and objectives.
* Identify and evaluate new business opportunities through market research, networking, and lead generation.
* Maintain and update the business CRM with regions pipeline.
* Utilise relationships with clients in order to maximise retention within the region alongside the client success team. Develop and maintain strong relationships with prospective clients, industry partners, and key stakeholders.
* Conduct sales presentations and negotiations to secure new business deals and contracts.
* Prepare and deliver persuasive sales proposals and presentations to prospective clients.
* Meet and exceed sales targets and revenue goals.
* Participate in industry events, conferences, and trade shows to promote the company and generate leads.
What you'll bring
* Proven B2B sales experience with a track record of consultative, relationship-led selling.
* Ability to engage senior decision-makers and influence at board level.
* Excellent communication, presentation, and negotiation skills.
* Commercially astute, target-driven, and self-motivated.
* Comfortable managing your own pipeline and balancing short-term wins with long-term relationships.
* Exposure to hospitality/travel sectors.
* Experience working in marketing, digital marketing, or technology-led environment roles.
About us
Think of your role here as more than just a job; it's about shaping your future, one hotel at a time. We're a team of innovators, strategists, storytellers, and engineers, all with a few things in common. We love hotels, we get results, and we provide great online experiences for hoteliers and their guests. Our work can be challenging, but we're firm believers that when you love what you do, you do it well.
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