Blackbird.AI helps organizations discover emergent threats and stay one step ahead of real-world harm through our AI-powered Narrative and Risk Intelligence Platform. Our commitment is to prioritize safety and security, providing the tools to identify potential risks and proactively ensure a safer environment. No matter the job or where it's located, we're all connected by a shared vision: To lead and enhance the landscape of risk intelligence.The Intelligence Analyst will specialize in Narrative Risk Intelligence. In this role, you will leverage your expertise in intelligence analysis, using Blackbird.AI's AI-driven Constellation social media analytics platform to conduct multi-source social media analysis, identify risk areas, and create client deliverables.In this role, you will support projects for private and public sector clients. Other responsibilities also extend to training external clients on Blackbird's Constellation platform, contributing to thought leadership and marketing, and ensuring customer satisfaction.As the Intelligence Analyst, you'll have the chance to:Conduct multi-source social media analysis using Blackbird.AI's Constellation social media analytics platform to identify and assess online threats.Analyze harmful narratives across an array of use cases – including reputational risk, geopolitical risk, foreign information manipulation, executive protection, threat intel, etc.Create client deliverables, including reports, slide decks, and presentations, based on analytical insights.Maintain positive client relationships throughout the project lifecycle.Provide Constellation user training and other onboarding assistance to new clients.Contribute to thought leadership, marketing content, and customer satisfaction processes.Perform ad hoc intelligence, enablement, product, and administrative tasks, including Quality Assurance checks for Blackbird.AI's software product, and troubleshooting Constellation customer issues.Requirements1-4 years of overall experience in a similar role.Client-facing experience.Proven experience in producing intelligence reporting products, preferably for private sector clients, with a strong preference for candidates from enterprise strategic communications, crisis communications, consultancy, or PR-related backgrounds.Experience in social media analysis, specifically leveraging social media data for commercial audiences.Familiarity with mainstream and alternative media platforms, including their users, audiences, content, structures, and mechanisms.Proficiency in intelligence practices and methodologies, encompassing the identification of key collection sources, assessment of raw intelligence, research, network analysis, and the preparation of comprehensive intelligence reports for clients.Effective oral and written communication skills, enabling the creation and delivery oftimely, concise, and accurate intelligence reports and briefings.Strong professionalism, self-motivation, efficiency, and a track record of delivering on tight deadlines.Nice to Have:Previous involvement in both qualitative and quantitative project management is a plus.Prior experience with Boolean writing, and software tools such as Brandwatch, Talkwalker, Meltwater, Dataminr, is highly advantageous.Professional working proficiency in foreign languages, preferably Spanish, Mandarin, Japanese, German or Arabic is a plus.We've outlined specific skills, experience, and requirements for this position, but don't stress if you don't meet every single one. Our Talent Team is dedicated to discovering exceptional individuals, and they might identify a relevant aspect of your background that suits this role or another opportunity within Blackbird.AI.Role Expectations:Expected working hours/some ET time zone overlapOccasional required travel to client sitesProfessional working proficiency in EnglishIf you have passion for the role, please still apply.BenefitsBlackbird.AI is embarking on an exciting growth journey with numerous opportunities for career development within the company. You will join a nurturing, inclusive, and experienced team.Join us as we soar to new heightsValues:At Blackbird.AI, our core values shape how we work and make decisions. Our values inspire us to be authentic and continue improving.We embrace a strong sense of responsibility to society, recognizing the vital role our services play in empowering governments, communities, and individuals to foster critical thinking and empowerment. We believe in integrating personal and professional lives with societal needs, emphasizing the importance of creating an environment that attracts top talent and provides substantial growth opportunities. We are motivated by the potential of science and technology to impact humanity positively.Why you'll love working here:Competitive compensation package and equity - everyone has a stake in our growthWellness days and monthly wellness reimbursements - an apple a day doesn't always keep the doctor awayGenerous time off policy, encouraging you to take the time you need - we trust you to strike the right work/life balanceA flexible work environment with opportunities to collaborate with your team in person – you can have it allInclusion and Impact - soar to new heightsProfessional development stipend - never stop learningRegardless of location, candidates can expect during the first few conversations withBlackbird.AI's Talent Team and Hiring Managers to share any approved budget and details on our competitive incentive bonus or commission packages for positions where applicable.This role requires compliance with GDPR and data protection regulations.Candidates must be legally authorized to work in their country of residence. Final country eligibility will be confirmed based on Blackbird.AI's operational capabilities in that location.Apply Today