Small Medium Enterprises (SME) and Online Expert
Musgrave is one of the Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain.
Every day we feed one in three people in Ireland through 11 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place.
We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve.
We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world and we will support our suppliers and customers to make a difference too.
Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We have an opportunity for a SME and Online Expert to join our BallymunMarketPlace team.
The purpose of this role is to grow sales within the small to medium business sector - including online, corporate hampers and drive continuous improvement, key responsibilities of this position include but not limited to:
Roles and Responsibilities:
* Manage online processes end to end
* Manage all KPI’s associated with the SME channel
* Identify sales opportunities – working with the Floor Manger to identify customers with sales opportunities to grow profitable sales
* Manage and complete all relevant weekly sales reports
* Maintain proactive customer communication and engagement through different channels: mail, digital and face to face
* To ensure the wholesale standards in your area is to a consistently excellence level (merchandising, product availability, HACCP, H&S)
* Engage with all departments to grow sales and customer satisfaction
* To work cross functionally with all the departments to ensure consistent delivery of excellence service levels to our customers
* Manage Online sales and activities – responsible for setting up new online customers, managing temporary accounts.
* Drive Seasonal opportunities- Hampers, Gifting- own all occasions
Experience, Skills and Education:
* 2 - 3 years knowledge/experience wholesale or retail
* Experience/ knowledge in wholesale industry or in direct retail sales (competitors/ range/ customers)
* Customer focused with an ability to develop strong customer relationships
* Be fully flexible with working hours
* Passionate about food
* Ability to change, adapt and be flexible
* Ability to work cross functionally
* Leaving Cert or equivalent
Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
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