The role of a Retail Service Representative is pivotal in delivering exceptional customer experiences within retail environments. This entails assisting customers with their purchasing activities, ensuring the visual appeal of merchandise on store shelves, and providing top-notch service at every interaction.
Main responsibilities include offering world-class service to customers, addressing queries both in-person and over the phone, maintaining store displays and cleanliness, managing point-of-sale operations, and adhering to established protocols for security and health & safety.