Key Objectives:
* Support senior management in overseeing all aspects of store operations, including sales performance, inventory control, and customer service standards.
* Lead by example by providing exceptional customer service and fostering positive relationships with customers.
* Train and develop retail staff to enhance their product knowledge, sales skills, and customer service abilities.
* Implement visual merchandising strategies to create an engaging and visually appealing shopping environment.
* Collaborate with management team to analyze sales reports and develop strategies to achieve sales targets and maximize profitability.
* Ensure compliance with company policies and procedures, including safety and security protocols.
* Assist in scheduling and staffing to ensure adequate coverage during peak business hours.
Essential Skills and Qualifications:
* 2+ years of retail management / supervisory experience in fashion/homeware, or a similar field.
* A proven track record of achieving sales targets and delivering excellent customer service.
* Strong leadership skills with the ability to motivate and develop a team.
* Excellent communication and interpersonal skills.
* Attention to detail with a keen eye for visual merchandising.
What We Offer:
* A leading retail chain dedicated to providing customers with the latest trends in clothing, accessories, home decor, and beauty.
* A commitment to creating an enjoyable shopping experience for every visitor.
This is an exciting opportunity for individuals passionate about fashion and delivering exceptional customer service.