Job Title: Operational Manager
About This Role
We are seeking an experienced and skilled operational manager to join our team. As an operational manager, you will be responsible for the day-to-day management of night operations.
The purpose of this position is to ensure that night operations are running smoothly and efficiently. This includes managing employees, maintaining operating standards, and ensuring compliance with ISO procedures.
Key Responsibilities:
* Strategic Planning: Contribute to strategic planning for Central Operation teams.
* Operational Management: Manage night operations sortation processes and parcel movements in line with company policy.
* Quality Procedures: Ensure quality procedures at night are delivered.
* Holiday Planning: Plan holidays in line with operational requirements.
* Service Levels: Operate within and exceed company-set service levels.
* Hub Sortation Unit Cost: Achieve Hub sortation unit cost.
* Night Yard Traffic Management: Manage all activities of the night yard traffic management team.
* Financial Control: Control night Hub operations costs through planning and review of finance reporting procedures.
* HR Management: Contribute to Hub Night Team recruitment, manage employee retention, and investigate disciplinary cases.
Requirements:
* Third-level qualification in supply chain or similar.
* Flexibility around working hours.
* Excellent people skills.
* Full clean driver's license.
* Excellent communication and administrative skills.