Job descriptionThe Park Hotel Dungarvan is currently recruiting an experienced Night Shift Supervisor to join our team. Candidates must be fluent in English and have a minimum of 1 years previous experience working in a hotel.JOB DESCRIPTION POSITION: Night Shift Supervisor.DEPARTMENT: Front of HouseOBJECTIVE:Responsibility for the security of the hotel and its guests overnight and set meeting and private dining rooms to exceptional standard and to guests' specification.MAIN RESPONSIBILITIES:Ensure that the service offered by all team members is exceptional and memorable.Handle, follow up and communicate any comments or complaints promptly. Pass on to relevant HOD's or Managers if necessary.Be familiar with and promote hotel facilities and attractions within the area.Assist guests with any requests eg information, making bookings, directions.Ensure all tasks are completed on each shift and a thorough handover takes place at the beginning and end of each shift.Ensure you have a well-founded understanding of all Hotel regulations.Perform any related security duties as required overnight by walking all areas of the hotel on a regular basis.Record any unusual occurrences or problems arising to the Duty Managers attention for the next day and take appropriate action.Ensure all access to the hotel is secure as required by hotel policy and procedure.Complete all incident reports and distribute to relevant departments.Communicate, work with and build a good working relationship with Front Office Day team to ensure a consistent level of service is offered throughout the hotel 24 hours a day.Ensure public areas are clean and tidy at all times.In conjunction with the Head Housekeeper, clean public area carpets on a regular basis, with additional cleaning as and when required.Check in late arrivals and check out early departures in line with hotel procedures.Ensure that wake up calls are made promptly.Take room service orders, prepare the food and drinks and deliver to guests.Provide service in the Bar after the late shift team members have finished their shift and handle all cashing up in line with SOP's.Be fully conversant with all departmental Fire, Emergency procedures.Attend all fire, health and safety training to ensure the safety of all within the property.Benefits:Employee discount in Flynn HotelsFood allowanceGym MembershipOn-site parkingFlexible working hoursAn attractive package for the ideal candidate, PLEASE ensure a cover letter is included with your CV to be consideredJob Types: PermanentJob Types: Full-time, Part-time, PermanentPay: €15.70-€16.50 per hourBenefits:Employee assistance programEmployee discountFood allowanceGym membershipOn-site parkingWellness programAbility to commute/relocate:Dungarvan, County Waterford: reliably commute or plan to relocate before starting work (required)Language:English (required)Work authorisation:Ireland (required)Work Location: In person