Lead Customer Experience Manager
The role involves collaborating closely with directors and empowering team members to make decisions that enhance the customer experience. This includes setting high standards for service excellence, fostering a positive work environment, and promoting employee growth.
Key Responsibilities:
* Cultivate a culture of exceptional customer service within the store
Required Skills and Qualifications:
* A strong understanding of optical retail principles
* >Effective communication skills
* Prior management or leadership experience in an optical retail setting is advantageous but not required.
Benefits: Strong Opportunities For Professional Development And Excellent Perks For Employees
This full-time role comes with weekend commitments offering opportunities for career advancement within our business. We are committed to supporting employees' personal goals as well as enhancing their professional capabilities through continuous training sessions,