Meath, County Meath, Ireland. Company: Bitrecruit. Client / Employer: Occupop.Posted: 30.05.2026Job OverviewThe Client Care Manager will take ownership of a defined geographic territory based in our Drogheda Office and oversee County Meath. Working closely with fellow Client Care Managers and the Senior Management Team, you will be a key player in ensuring the safe, effective, and high-quality delivery of care services to all service users.Key Roles and ResponsibilitiesBuild and maintain strong working relationships with the Coordinator to support development and growth within the assigned areaWork towards agreed business growth targets and KPIsTake responsibility for on‑call telephone cover for your area (Monday‑Sunday), ensuring effective and timely managementProvide direct line management to the area‑specific Care Team, including: weekly workload management, annual leave and sickness management, staff supervisions, spot checks, appraisals, disciplinaries, and team meetingsAdhere to internal company policies and procedures while liaising closely with Finance and HR teamsEnsure clear, consistent communication at both team and individual levelsManage the 12‑week induction process for new starters, including supervision and appraisalsManage and attend client reviews as requiredLiaise directly with Care Managers, Health Trusts, commissioners, and other stakeholdersOversee the onboarding of new clients and ensure smooth service commencementProvide emergency Care Assistant cover when requiredIdentify, report, and escalate safeguarding or client‑related concerns to the Line Manager in line with policyWork closely with the Quality and Compliance Team regarding HIQA requirements and incident managementEnsure high standards of service delivery in collaboration with the Quality Monitoring OfficerMaintain accurate and up‑to‑date client care folders, ensuring monthly audits and collection of daily recordsSupport staff development and address issues promptly, confidentially, and effectivelyAssist Senior Management in strengthening communication channels across the organisationPrepare and submit monthly performance reports to the Line ManagerOrganise and chair area‑specific team meetingsComplete and action daily call handler logs relevant to your areaMaintain personal accountability through a daily check‑in systemAttend staff, team, management, and board meetings as requiredStay informed of changes and developments within the domiciliary care sectorDrive continuous improvement in service deliveryEnsure staff compliance with mandatory training requirements and coordinate course bookingsParticipate in company events, publicity, and promotional activities as requiredDemonstrate strong leadership, empathy, and flexibility in a changing work environmentManage and grow commissioned hours within your areaReport staff leavers promptly to Quality and Coordination teamsSupport staff retention initiatives across the businessConduct monitoring visits, spot checks, and assessments for staff and clientsLiaise with commissioners and stakeholders regarding changing needs, concerns, and incidentsCommunicate effectively with coordination teams and commissioners regarding hospital admissions and dischargesManage sickness absence and all other leave in line with absence management procedures, ensuring timely return‑to‑work meetingsGather and review feedback from clients, families, staff, commissioners, and stakeholders to support service improvementBe fully trained in safeguarding and promote an open, transparent culture while managing incidents in line with safeguarding policiesBenefits and SalarySalary: €38,000 - €39,250 per annumAnnual Leave: 20 days paid holidaysRecognition & Rewards: Employee of the Month, Quarter, and Year awardsRefer a Friend: Earn €200 for successful referralsCareer Growth: Ongoing training and professional development opportunitiesFree Perks: Free comprehensive training and support, Garda vetting, Cycle to Work Scheme, Wellbeing package, ongoing career progression opportunities and local discountsTransportation: Arrangements to be discussed at interview stageWho We Are Looking ForExperienceTeam management, rotas and on‑call phoneMinimum of 2 years experience in HomecareFull QQI Level 5 in Healthcare and QQI Level 6 Supervisory ManagementSkillsAbility to plan and organise own workloadExcellent written and verbal communication skillsDrivers LicenceFull valid driving licenceDesirable CriteriaPrevious management experience in a homecare settingAt Connected Health, we don't just offer a job – we offer careers that are at the forefront of transforming the way homecare is delivered across Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. Our mission is unwavering: to continually attract, recruit, and develop the finest homecare team. Recruitment Policy (Note: the link has been preserved for reference; please visit the Connected Health website for full details).Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcomes applications for all job roles from members of all communities.
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